Refund & cancellation policy

Registration fee

The one-time registration fee covers festival access and administration. It is non-refundable once paid, except where the entire festival is cancelled by the organisers.

Paid sessions and bookings

• Cancellations requested at least 7 days before the session start time are refunded in full.
• Cancellations requested between 7 days and 48 hours before the session are refunded at 50%.
• Cancellations within 48 hours of the session, and no-shows, are not eligible for a refund, because materials and kits are procured per seat.

If we cancel or reschedule

If a session is cancelled by the organisers, you receive a full refund of that session fee, or you may move to another available batch at no extra cost. If a session is rescheduled and the new time does not suit you, you may request a full refund of that session fee.

How to request a refund

Email reach@vadivacreativelabs.com from your registered email address with your participant code and the session name, or call during Mon-Sat, 9:00 AM - 6:00 PM IST.

How refunds are paid

Approved refunds are issued to the original payment method through our payment gateway. Refunds are initiated within 5 business days of approval and typically appear in your account within 5–10 business days, depending on your bank.

Contact

Vadiva Creative Labs, Vadiva Creative Labs, Chennai, Tamil Nadu, India.